Frequently Asked Questions

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 If enjoyed over a few days, chocolates can be stored at room temperature (below 75* Fahrenheit), away from heat sources, and out of direct sunlight. If storing for more than a few days, we recommend refrigeration. If you have it, the best option is a wine refrigerator kept between 55*-65* Fahrenheit. The next best is the regular refrigerator. If you use this option, we recommend putting your box of chocolates into a Ziploc bag to regulate moisture while in the refrigerator.

Shelf life varies depending on the item, but a good rule of thumb is as follows:

• Bonbons & Truffles: 4-6 weeks
• Caramels: 12 weeks

We do not have any sugar-free or vegan items at this time. 

Discounts are available for retail orders exceeding $250. Corporate and custom orders will be priced according to specific needs and total volume. Also, for certain seasonal holidays like Christmas, Valentine’s Day, Easter, and Mother’s Day, we offer a discount to clients who place orders more than three weeks before the holiday. Never miss a discount by subscribing to our email newsletter, the WC Club, for periodic updates, production runs, and discounts. 

 Yes, we offer a variety of options for classes from small private events, such as a birthday party in someone’s home, or a larger event, like a sales conference or employee appreciation event. We scale to meet your needs. Subscribe to our email newsletter, the WC Club, for updates and discounts 

Yes! We ship anywhere in the United States. Shipping rates are calculated based on the distance between our production facility and the recipient. During the cool months, we offer all shipping options: Ground, 2nd Day, and Overnight. During the warm months, we offer Overnight only to prevent melting.

 We prioritize delivering chocolate that looks great on arrival. Our packaging includes insulated shipping cartons with frozen gel packs, and we suggest using the fastest shipping method available for optimal conditions.

Please contact us if you have any questions regarding shipping options at (407)-773-5459, or email david@witheechocolates.com.  

Yes, we do. Whether it’s a small private event such as a birthday party in someone’s home or a larger event like a sales conference or employee appreciation event. We can scale to meet your needs. Make sure you subscribe to our email newsletter, the WC Club, for periodic updates. 

Email is the preferred method of communication or please feel free to leave us a voicemail and we will return your call within two business days.

• Main Contact: David Withee
• david@witheechocolates.com
• 407-773-5459 

  Yes! We have custom options at varying price points and lead times.  We cannot customize the actual box but we can customize other elements that come on or with the box, like the sticker, bonbon design, or flavor, or include a custom logo card.

We can include outside cards if you prefer to create your own holiday cards to be included with your shipments. We will just need to ensure to receive them three business days before your order is due to ship or be delivered.

We have limited the number of wholesale clients we are accepting. If you have an interest in becoming a client, please email david@witheechocolates.com or call us at (407)-773-5459.